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Cookies Policy

This Cookies Policy explains how Nine Casino uses cookies and similar technologies when you visit or use our website. It should be read together with our Privacy Policy and any other terms that apply to your use of our services. This policy is written for players in Australia and describes cookies in general terms, as the technologies and settings used on our website may change over time.

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1. What cookies are

Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to recognise a device, remember selected settings and obtain information about how the website is used. Cookies do not usually contain information that directly identifies you, although information collected through cookies may sometimes be linked with account or device information.

In this review

Nine Casino may also use technologies that perform a similar function, including pixels, tags, software development kits, local storage and device identifiers. In this policy, we use the word cookies to refer to cookies and these similar technologies unless a different explanation is needed.

Cookies may be set by Nine Casino, or by carefully selected third-party service providers that support website operation, security, analytics, communications or other services. Some cookies are stored only for the duration of your browsing session. Others remain on your device for a longer period or until you delete them or they expire.

Types of cookies

  • Session cookies are temporary and are generally deleted when you close your browser.
  • Persistent cookies remain on your device for a set period or until you remove them through your browser or device settings.
  • First-party cookies are placed by the website you are visiting.
  • Third-party cookies are placed by a service provider that operates on or supports the website.

2. How Nine Casino uses cookies

We use cookies for several purposes. Some are essential because the website may not work correctly without them. Other cookies help us understand how visitors use the website, remember preferences or improve the relevance of content. The specific cookies used may depend on the pages you visit, the features you use, your device and the choices you make.

Strictly necessary cookies

These cookies support the basic operation, security and reliability of the website. They may help with account access, navigation, session management, fraud prevention, load balancing, protecting forms and maintaining the security of transactions or other interactions. Without these cookies, some parts of the website may not be available or may not function as intended. Where permitted by applicable law, these cookies may be used without separate consent because they are necessary to provide a service you have requested.

Functional and preference cookies

These cookies remember choices you make, such as language, region, display preferences or information entered into a form. They can make future visits more convenient and help provide a consistent experience. If you refuse or remove these cookies, the website may still be accessible, but some preferences may need to be entered again.

Analytics and performance cookies

These cookies provide information about how visitors use our website, such as which pages are viewed, how visitors move through the website, whether pages load correctly and where improvements may be needed. We may use this information in an aggregated or otherwise controlled form to monitor performance, identify technical issues and improve the design, content and functionality of the website.

Security, compliance and responsible gambling

Cookies and related technologies may assist with security checks, account protection, prevention of unauthorised activity and compliance processes. They may also help us understand how features relating to account controls, player protection and responsible gambling are used. These technologies are not intended to encourage excessive gambling. You should always use the limits, breaks and support tools available to you, and seek assistance if gambling is no longer enjoyable or feels difficult to control.

Marketing and advertising cookies

Where enabled and permitted, marketing cookies may help us understand interactions with promotional content, measure the effectiveness of campaigns or show information that is more relevant to your interests. We do not use cookies to remove your responsibility to make informed decisions about gambling. Marketing preferences can generally be changed through the cookie controls provided on the website or through your browser settings.

4. Third parties, privacy and policy updates

Third-party providers may process information collected through cookies to provide services such as website hosting, security, analytics, payment support, customer service, communications or technical performance. These providers should only receive access that is appropriate for the service they provide, subject to applicable arrangements and requirements. A third party may use its own cookies or similar technologies, and its practices may be described in a separate privacy or cookie notice.

Cookie information may include details such as your IP address, browser type, operating system, device information, approximate location, pages viewed, links selected, time spent on a page and interactions with website features. We use and handle this information in accordance with applicable privacy obligations and our Privacy Policy. Where information is combined with account information, the relevant privacy terms for that information also apply.

Children and age restrictions

Our services are intended only for people who meet the applicable legal age and eligibility requirements for online gambling in their location. We do not knowingly seek to collect information from children. If you believe a child has provided information through the website, please use the available website contact or support channel so the matter can be reviewed.

Changes to this policy

We may update this Cookies Policy when our website, technologies, services or legal obligations change. The updated version will be made available on this page, with the effective date or other notice provided where appropriate. You should review this page from time to time so that you understand how cookies are being used. Continuing to use the website after an update may mean that the updated policy applies, subject to any consent requirements.

Questions and privacy requests

If you have a question about this policy, want to understand how your information is handled or need help with available privacy controls, please use the contact or support options provided on the Nine Casino website. Do not include unnecessary sensitive information in a general enquiry. We may need to verify your identity before responding to a request involving personal information.

By using the website, you acknowledge that cookies and similar technologies may be used as described in this policy, subject to the choices and controls available to you and any requirements that apply under Australian law.