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Betting Rules
These Betting Rules explain the general conditions that apply when you place bets with Nine Casino. They should be read together with the applicable Terms and Conditions, Privacy Policy and Responsible Gambling information. By opening an account or placing a bet, you confirm that you understand and accept the rules that apply to your activity.
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General betting conditions
Nine Casino provides betting services subject to applicable laws, regulatory requirements and the rules published on the website. The available products, markets, bet types and account features may change from time to time. Any special conditions shown on a betting market, promotion, event page or bet slip form part of the rules for that bet.
In this review
You must have a valid account before placing a bet. Account holders must provide accurate, current and complete information and must keep their login details secure. You must only use your own account and must not allow another person to access it or place bets on your behalf. Nine Casino may request information to verify identity, age, location, payment details or other account information.
Betting is available only to people who are legally permitted to gamble in their location. Players in Australia should check the laws that apply in their state or territory and should not use the service if online gambling is prohibited or restricted where they are located. You must not attempt to bypass location, identity, age or account controls.
- You must meet the applicable minimum age requirement before creating an account or placing a bet.
- You are responsible for ensuring that your account information remains accurate.
- You must not use an account for unlawful activity, fraud, money laundering or any other prohibited purpose.
- You must not place bets while your account is suspended, closed or subject to a gambling restriction.
- You are responsible for checking the details of every bet before confirming it.
A bet is generally treated as accepted only when it has been confirmed by the system and appears in your account or bet history. A bet that remains pending, fails to display, or is affected by a technical issue should not be assumed to have been accepted. If a bet appears to have been accepted incorrectly, Nine Casino may review the transaction and apply the relevant rules.
Placing and changing bets
Before confirming a bet, review the event, selection, market, odds, stake, potential return and any other information displayed on the bet slip. The information presented on the confirmation screen is important because markets may contain similar names, selections or event times. Once a bet has been confirmed, it normally cannot be changed, cancelled or withdrawn at the player's request.
A bet may be rejected if a market is closed, suspended, unavailable, incorrectly displayed or affected by a technical problem. A transaction may also be refused where account checks, legal requirements, responsible gambling controls or other security measures apply. If a bet is not accepted, the stake should not be treated as a valid wager, even if a temporary display or payment message appears.
Odds, stakes and bet slips
Displayed odds may change until a bet is confirmed. For markets where odds can move, you may be asked to accept updated odds before the bet is placed. You should check the final odds and stake before confirming. Bets are subject to any minimum or maximum stake, account limit, market limit or product restriction displayed at the time of placing the bet.
Where a bet slip contains multiple selections, each selection may be subject to its own rules. A multiple bet can be affected by void selections, postponed events, abandoned events, dead heats, non-runners or other outcomes. The remaining selections may continue to be settled under the relevant rules unless the particular bet type states otherwise.
Live and in-play betting
Live or in-play markets may be suspended while an event is taking place. Delays can occur between an event happening, information being displayed and a bet being processed. You remain responsible for checking whether a market is open and for reviewing the confirmed bet. Bets placed after a material event, or bets affected by a delay or obvious technical error, may be reviewed under the applicable market rules.
Results, settlement and corrections
Bets are settled using the official result or source applicable to the relevant sport, event, game or market. The settlement method can differ between products. For example, a market may be settled by the final result, a recognised official statistic, a published competition decision or a specified time or score. Any special settlement wording shown with the market takes priority for that market.
If an event is postponed, abandoned, interrupted, cancelled or changed, the bet will be settled according to the rules for that market. Some bets may remain valid if the event is completed within the period stated in the applicable rules, while others may be voided. Where a selection is void, the effect on a single, multiple or combination bet depends on the bet type.
A result may be corrected if the official result changes, if a settlement error is identified, or if a market has been settled using incorrect information. Nine Casino may adjust an account balance to reflect the correct settlement. If a payment or credit was made in error, the amount may be recovered or offset against available funds, subject to applicable law.
Obvious errors and technical issues
An obvious error may include an incorrectly displayed price, an incorrect market description, a duplicated market, a clearly inaccurate result or a technical error affecting a bet. Where an obvious error occurs, the bet may be reviewed and corrected or voided in accordance with the applicable rules. Nine Casino will take reasonable steps to apply a fair and consistent outcome.
If your account, bet slip or transaction history does not appear correct, keep a record of the relevant details and contact customer support through the available website channels. Do not assume that an unsettled, duplicated or incorrectly displayed transaction is final. Nine Casino may investigate account activity, system records and event information before confirming the outcome.
- Check the event and market details before placing a bet.
- Review the confirmation and bet history after placing it.
- Allow for official results and any required settlement review.
- Report suspected errors or discrepancies as soon as reasonably possible.
- Keep your account details and payment information secure while a matter is being reviewed.
Responsible betting and account protection
Betting should be treated as entertainment, not as a way to make money or recover losses. Only bet what you can afford to lose and set a budget before you begin. Never chase losses, borrow money to gamble, or continue playing because you feel under pressure to win. Taking regular breaks can help you stay aware of how much time and money you are spending.
Account tools may be available to help you manage your play, including deposit limits, time reminders, activity statements, temporary breaks or account closure. The options and conditions for these tools may vary. If you request a restriction or self-exclusion, follow the instructions shown on the website and do not create another account to avoid the restriction.
If betting is affecting your finances, relationships, work, health or general wellbeing, stop and seek support from an appropriate gambling support service or qualified professional in Australia. You can also use the responsible gambling information available on the Nine Casino website. Asking for help early is a positive step and does not require you to wait until a problem becomes serious.
Security, fairness and compliance
Nine Casino may monitor activity to protect players, maintain fair betting and meet legal or compliance obligations. This can include reviewing unusual transactions, multiple accounts, payment activity, identity information, device details or betting patterns. Accounts may be restricted, suspended or closed where there is a security concern, a breach of the rules, suspected misuse or a legal requirement.
These rules are intended to provide a general explanation of betting arrangements. If there is a difference between this page and a specific market rule, promotion condition or the current Terms and Conditions, the more specific or later condition may apply. Rules may be updated when products, systems or legal requirements change. It is your responsibility to review the current version before betting.
For questions about a confirmed bet, account activity or a settlement decision, use the customer support options available on the website. Include enough information for the matter to be reviewed, but do not send passwords or other sensitive security information. By continuing to use Nine Casino, you acknowledge that you have read these Betting Rules and agree to follow them.
